Remaining Surveys Going Out!
5 months ago
– Mon, Nov 03, 2025 at 01:12:58 PM
Hey there, folks!
Since the smoke test was a success, we'll be sending out ALL remaining surveys today! It may take a little bit for Backerkit to process them, maybe even a few days, so we appreciate your patience!
Just to reiterate a couple of the tips from our last update, if you don't see your invite email show up by the end of the week, please take a look at the following:
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Spam Folder: Survey emails can occasionally find their way to your spam folder. If you don't see anything come through from Backerkit check your spam folder first.
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Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this: "[email protected]". If you're not seeing the email from Backerkit, check to see if your email address looks like one of these. If it does, we recommend that you first change that email in Kickstarter so you avoid any future issues.
- Once you've checked both of those things send us a message here or send an email to [email protected] to let us know what your updated email address is.
If you are a Late-Pledge backer (if you choose to back this campaign after the funding period comes to an end), you will not receive a survey as all necessary information we need is collected upon check-out!
Going Forward
Here is what you can expect in the coming months as we work on fulfilling this project.
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First, please remember that we operate on a 12-14 month production and fulfillment schedule.
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As we get all of the products made, you can expect to see an update from us one to two times a month. So stay tuned here for all the latest!
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Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
- With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️
Pledge Over Time - 3rd Payment
5 months ago
– Wed, Oct 29, 2025 at 06:06:46 AM
Hey there everyone!
Final Pledge Over Time Payment!
We wanted to check in real quick to let all the Pledge Over Time folks that they should be expecting to see the third (and final!) charge for their pledge today or in the next few days.
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
Preparing to send out Surveys...
Also, we're just about ready to start sending out surveys, but the last piece of that process is what's called a smoke test. To do this, we send out surveys to about 5% of backers to make sure everything in Backerkit is working as it should and that we haven't broken anything. We'll be conducting this test over the weekend, so those 5% of surveys will go out this Friday. If everything goes well, you can expect the rest of the surveys to go out by Monday or Tuesday at the latest!
While we do that, here are a couple of things to keep in mind:
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Spam Folder: Survey emails can occasionally find their way to your spam folder. Once we announce that all surveys have gone out, if you don't see anything come through from Backerkit, check your spam folder first.
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Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this: "[email protected]". Again, once all surveys go out, if you're not seeing the email from Backerkit, check to see if your email looks like one of these. You can try contacting Kickstarter support to change that, though we've seen backers have mixed results.
- If either of the above situations is the case, or you can't find your email invite at all, please email [email protected] to let us know, and we'll get that straightened out for you. To expedite the process, please provide us with your name, backer number, or the AppleID email address so we can locate your account!
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If you send us a message on Kickstarter, we may request that you send the message to our support email instead. Thank you.
If you are a Late-Pledge backer (if you choose to back this campaign after the funding period comes to an end), you will not receive a survey as all necessary information we need is collected upon check-out!
A Note on our Support Availability...
There are 1-2 of us who monitor support emails. We'll introduce ourselves in a future update, but for the moment, we want to fill y'all in on our availability.
First, we work 8am-4pm EST, Monday-Friday, excluding all US Holidays. If you contact us via email ([email protected]), you can expect us to reply in 3-5 business days, though typically much sooner than that.
Pledge Over Time - 2nd Payment
6 months ago
– Tue, Sep 30, 2025 at 04:35:48 PM
Hey everyone!
We wanted to check in real quick to let all the Pledge Over Time folks that they should be expecting to see the second of three charges for their pledge today or in the next few days. There will be one final payment after this on or around October 29th. Once those have been completed, we'll be sending surveys out to all backers. We expect that to happen on or around October 29th, as well.
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
GETTING SUPPORT...
Finally, if you require assistance with your pledge or have another question that does not pertain to Pledge Over Time, please send an email to
[email protected]. We’re open Monday-Friday, 8am-4pm EST, and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response).
That's a Wrap!
7 months ago
– Sat, Aug 30, 2025 at 04:34:00 AM
Hey there, folks!
What a great month it's been! In the final hours, you've helped us raise more than $260,000! We couldn't be more thrilled - thank you all for the support!
A Note About the Cost of the Book Post-Campaign...
As you folks may know, this is Wraithmarked's first campaign diving into full-color printing. What this means is that the cost to produce these books is nearly doubled, but the quality is unmatched. Because of this, we increased the base cost of this book and as with our other campaigns, reduced the cost for Kickstarter backers. Going forward, we will be increasing the cost of these books post-campaign to $140 USD. This means that Kickstarter backers for A DEADLY EDUCATION received an even steeper discount backing while the campaign is live (instead of the $15 discount mentioned in the book tier, it will actually be $30).
MOVING FORWARD...
Here is what you can expect in the coming weeks and months.
- First, Kickstarter will begin processing payments for your pledges. That will take approximately 2 weeks. If you did not use Pledge Over Time, this will be the full amount of your pledge. If you opted to use Pledge Over Time, this will be the first 1/3rd of your total pledge.
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If you selected Pledge Over Time, your second payment will be on or around September 29th, followed by your third and final payment on or around October 29th.
- Once the final payment has been made for Pay Over Time backers, we will send out all surveys to the email addresses you have attached to your Kickstarter account. We expect this to occur by or around October 29th.
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Answer your survey questions and grab any extra Add-Ons you want. For those of you asking how to make your tier selections, you'll do that here.
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As we get all of the products made, you can expect to see an update from us 1-2 times a month. So stay tuned here for all the latest!
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Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
- With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. <3
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
GETTING SUPPORT...
Finally, if you require assistance with your pledge or have another question that does not pertain to Pledge Over Time, please send an email to
[email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). :D
Talk soon, and thank you all!
Last Stretch Goal Reached!
7 months ago
– Fri, Aug 29, 2025 at 12:22:09 PM
Hey everyone!
You did it! $250k smashed in the final hours! Let's gooo!
With this final stretch goal unlocked, we will now be including an additional two-page, full-color illustrated spread within the book! With The Scholomance being Wraithmarked's first full-color book, we are so excited to be able to do this for y'all. Hitting these goals has been incredible and we're thrilled to be able to put our all into it!
